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13:31
YouTube
CTI Solutions
How to create Call Queues & Auto-Attendant in Microsoft Teams
Call queues help to direct callers to people in your organisation who can help them with an issue or question. There are a few steps before the queue itself can be created and this video looks at these as well as the set-up of the queue. Auto attendants let people call your organisation and choose different options to speak to the right ...
63.8K views
May 16, 2021
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