Enable SMS and digital customer service channels in Amazon Connect - AWS Online Tech Talk
35:09
YouTubeAWS Developers
Enable SMS and digital customer service channels in Amazon Connect - AWS Online Tech Talk
Today, consumers can pick from a range of messaging apps to communicate with friends and family. Some example include: SMS, Facebook Messenger, iMessage, WhatsApp, WeChat, Viber and more. Increasingly, consumers are interested in using these messaging channels to reach out to companies because of their convenience, ease and flexibility. It’s ...
8.2K viewsOct 29, 2021
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