Learn more about AI Receptionist, or read on to see why businesses are falling in love. Love is definitely in the AIR this season! For growing businesses, love shows up in a variety of different ways.

Since launching RingCentral AI Receptionist (AIR) in February 2025, we’ve been focused on one thing: helping businesses get value faster, with less effort. Over the last year, we’ve listened closely ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced an agentic voice AI suite that includes AI Receptionist (AIR), ...

“For decades, contact center and workforce management software have been essential but separate components of a well-designed customer service operation,” said Sheila McGee-Smith, President and ...

RingCentral App Access your calls, messages, and meetings. RingCentral Events Access your account and plan your next event. Admin Portal Access your RingCentral App account settings.

The global VoIP market is projected to grow from over $145 billion in 2024 to over $326 billion by 2032. This means more businesses are making the transition to Voice over Internet Protocol (VoIP).

Bring world-class customer experiences and RingCentral’s best-of-breed telephony into Microsoft Teams. Learn More Welcome to RingCentral’s AI hub, your destination for cutting-edge insights and ...

But beyond the obvious clichés and soundbite advice, what does it actually take to develop a solid customer service strategy? How can you build a customer service process that ensures a positive and ...

Customer service is becoming more and more important, especially for small businesses. While you might not be able to compete with big-box companies on price, your ability to provide fast and friendly ...

Artificial intelligence is reshaping the landscape of business communications, altering job roles and creating new opportunities. As AI technologies become more sophisticated, professionals in ...

It’s no secret that call centers are concerned with metrics and performance. Reps have to be fast at not only picking up the phone and responding to customers, but also solving those issues—sometimes, ...

At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to ...