In November 2025 Kohl’s named Michael Bender, who had been serving as Interim CEO, to the company’s top spot on a permanent ...

Michaels has reimagined its loyalty program with enhanced benefits and and plans to launch the program in Canada for the first time.

Urban Outfitters has launched Add to Story, a campaign that encourages input from thousands of the brand’s community… Asset management firm Gordon Brothers has acquired the intellectual property of ...

DoorDash is among the first to test a new agentic ordering experience in Google Gemini, alongside Uber and other similar ...

Claire’s has named Jillian Cueff, a retail veteran with merchandising experience at Macy’s and Walmart, as its new Chief ...

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into… With our Editors Perspectives columns, you’ll get insights and opinions from ...

E-Commerce is no longer a standalone channel for most retailers. What happens online is co-mingled with what happens in the store and through other shopping channels. Many forward-thinking retailers ...

AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases… For anyone working in online retail, 2026 is shaping up to be a year of major change.

[Update as of Feb. 23, 2026] U.S. Bankruptcy Judge Alfredo Perez has approved $1 billion in new funding… [Update as of Feb. 23, 2026] Following the Supreme Court’s 6-3 decision last week invalidating ...

Even as ecommerce expands, the brick-and-mortar experience remains crucially important — and constantly evolving. Now in its ...

Gap Inc. has named Pam Kaufman to the newly created position of EVP, Chief Entertainment Officer, reporting directly… ...

In today’s digitally empowered business environment, retailers must stay on top of the latest technology and marketing trends in order to remain competitive. The companies that will thrive moving ...