In November 2025 Kohl’s named Michael Bender, who had been serving as Interim CEO, to the company’s top spot on a permanent ...

Michaels has reimagined its loyalty program with enhanced benefits and and plans to launch the program in Canada for the first time.

Claire’s has named Jillian Cueff, a retail veteran with merchandising experience at Macy’s and Walmart, as its new Chief ...

Régis Schultz, CEO of UK-based JD Group, offers a candid assessment of the American retail landscape 6 years after JD Sports' arrival.

AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases happen.

DoorDash is among the first to test a new agentic ordering experience in Google Gemini, alongside Uber and other similar companies.

Last week, Topshop and partners PayPal, Google Cloud and THG Studios set a world record for the world's first AI-driven ...

To celebrate these synchronicities, Macy’s has created a platform for a full year of special events called “Celebrations ...

Coming off a fiscal year when it boosted net sales 5.1% to $4.68 billion, Floor & Decor plans to open 20 new warehouse-style ...

Urban Outfitters has launched Add to Story, a campaign that encourages input from thousands of the brand’s community… Asset management firm Gordon Brothers has acquired the intellectual property of ...

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into… With our Editors Perspectives columns, you’ll get insights and opinions from ...

AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases… For anyone working in online retail, 2026 is shaping up to be a year of major change.