Clio CMO Reagan Attle reveals how narrative-market fit and customer obsession position the legal SaaS for a 100-year industry shift.

Austin-based Cyara releases next-generation platform to help enterprises validate and monitor AI-driven customer experiences.

Figma has announced custom domain support for its Figma Sites feature. According to company officials, the new capability ...

Customer service platform Zendesk completed acquisition of AI-native analytics company HyperArc to enhance its data insights ...

Many brands still fail WCAG standards. Treating digital accessibility as a risk may finally drive real progress.

CX is in danger of becoming corporate theater. Here's what went wrong—and what CX leaders must do to get it back on track.

The Real Japan, a premier Japan travel platform has been awarded "Best Japanese Travel Experts 2025 UK” in the LUXlife ...

Launch dates don’t build customer loyalty—outcomes do. Here's why CX leaders are shifting from velocity to impact.

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

Pipeline Therapies, Drugs Sales, and Regional Outlook The report provides a detailed analysis of the current apraxia marketed ...

Feedback loops drive real action in customer experience — here’s how the best brands turn insight into impact.