When Natasha finally heard back from Uber, a spokesperson sent her an "insane" map provided by the MTA. The ride-hailing service used this map to create an algorithm that automatically applies the ...

Uber does not have ads in the app that serve up when a car passes a certain store similar to Google Maps, but Argyilan appears to believe that is a possibility. "We don't yet," she said.

An early glitch in the MTA’s new congestion pricing plan has led to at least one Uber user being charged for traveling within Manhattan’s newly tolled zone, even though she did not. The ...