Farmer protests against untreated effluent discharge at grievance meeting, highlighting environmental damage caused by a local poultry feed unit.

Nellore: It is a common practice for the various development officials to accept the public grievances through telephone and ...

Gurgaon: Prompted by repeated lapses in grievance handling and statutory compliance, Dakshin Haryana Bijli Vitran Nigam (DHBVN) has issued a standard .

Mumbai, Jan 16 (PTI) The central bank on Friday issued the revised Reserve Bank – Integrated Ombudsman Scheme, 2026, aimed at further improving the efficiency of the resolution of complaints filed by ...

The European Union has partnered with the Sokoto State Government to launch a new child-sensitive social protection model designed to improve targeting, data quality and access to essential services ...

The Reserve Bank of India has released new guidelines for internal ombudsmen in banks and NBFCs. This move aims to improve how customer complaints are handled within these financial institutions. The ...

Discussion on destruction caused to crops by wild boars dominated the farmers’ grievances redress session conducted on Wednesday after a gap of two months. The combined meeting for November and ...

RBI issues guidelines for internal ombudsman in banks & NBFCs to strengthen customer grievance resolution. Details on appointment & functions.

The Department of Social Welfare and Development’s (DSWD) upcoming new guidelines for the implementation of its Assistance to ...

The Hope Givers Initiative (HOG-I) on Wednesday trained officers of the Enugu State Internal Revenue Service (ESIRS) on effective management of taxpayers’ complaints, as part of efforts to strengthen ...

The new framework mandates an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions within strict timelines and guide customers to external ...