E-Commerce is no longer a standalone channel for most retailers. What happens online is co-mingled with what happens in the store and through other shopping channels. Many forward-thinking retailers ...
AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases happen.
JD Group CEO Régis Schultz described American retail buying culture as "lazy" and said retailers need a point… ...
Last week, Topshop and partners PayPal, Google Cloud and THG Studios set a world record for the world's first AI-driven ...
[Update as of Feb. 23, 2026] U.S. Bankruptcy Judge Alfredo Perez has approved $1 billion in new funding… [Update as of Feb. 23, 2026] Following the Supreme Court’s 6-3 decision last week invalidating ...
In today’s digitally empowered business environment, retailers must stay on top of the latest technology and marketing trends in order to remain competitive. The companies that will thrive moving ...
Gap Inc. has named Pam Kaufman to the newly created position of EVP, Chief Entertainment Officer, reporting directly… ...
There’s a wealth of customer knowledge sitting right in front of retailers, but most just don’t see it.… Gap Inc. has launched Encore, a rebranded loyalty program that will draw on the company’s file ...
Even as ecommerce expands, the brick-and-mortar experience remains crucially important — and constantly evolving. Now in its 16th year, Retail TouchPoints’ Store Operations and Experience Benchmark ...
For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers… Sales promotions (i.e. cashbacks, rebates, trade-ins and incentive rewards) have long fueled sales ...
[Editor’s note: I sat down with the folks at PAN, our co-host for an exclusive event that will… ...
Régis Schultz, CEO of UK-based JD Group, offers a candid assessment of the American retail landscape 6 years after JD Sports' ...
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