Despite complaints from many users, Oracle is showing no signs it will reverse course on plans to shut down the venerable MetaLink support portal, long used by thousands of IT professionals around the ...

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue ...

Some users aren't liking Oracle's revamped customer support portal, and are sounding off.

A number of Oracle users are infuriated by reported access and performance issues with the vendor's new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6.

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue ...

Oracle users’ group campaigns for the deal In another recent development, the 20,000-member Independent Oracle Users Group (IOUG) sent a letter on Nov. 11 to EC Competition Commissioner Neelie ...

Oracle has been beefing up various support programs since just before its acquisition of PeopleSoft in January. New CIO David Thompson announced the changes at IOUG last week.

It's unclear how many users will be affected by the end of Premier Support for database release 11gR1 Oracle database customers running version 11g Release 1 have until the end of this month to ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6.

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6 ...