The first step is to ensure the Nintendo Switch is turned off. If the console will not turn off, hold down the Power Button for at least 12 seconds to force it to shut down.

The update should install automatically for most users, but if not, there is a sequence of steps you’ll need to follow to get your Switch back in action.

The battery charge indicator will improve gradually by repeating this process several times If that's not enough to fix the problems on the Switch 2, Nintendo recommends sending it in to be serviced.