Kurt "CyberGuy" Knutsson shows you some of the best ways to get in contact with Amazon customer service from their social media page to providing their phone number.

Encounter issues with your Amazon order? Discover how to effectively reach Amazon's customer service through your phone, live chat, and social media.

Anyone who’s spent several hours on the phone with their local Internet provider during an outage can tell you: There’s little more frustrating than bad customer service. Chris Williams knows ...

Amazon has brought Mayday to the Fire Phone, it announced today. The Mayday service offers one-tap access to customer service agents who can talk to phone users via video chat, and take over the ...

Customer service representatives can respond to phone calls or chat inquiries from customers in the same manner as if the contact center infrastructure were set up and managed on-premises.

Amazon Chime is available in three different options. The first, Amazon Chime Basic Edition, is free and allows users to attend meetings, call other people, and use messaging and chat capabilities.