Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large language model that is the foundation of ChatGPT.

TORONTO, March 19, 2020 /PRNewswire/ -- Ada, the leader in Automated Customer Experience (ACX), today announced it has raised $44 million in a Series B funding round led by Accel, with ...

Ada's generative AI Agent automates millions of customer service interactions for enterprises around the world, transforming support operations and reducing costs. TORONTO, Nov. 13, 2024 ...

Ada, the Toronto-based customer service automation startup, announced the release of its generative AI-based suite today.

The company has introduced a new level of automated customer service by deploying artificial intelligence powered chatbots, provided by the Toronto-based technology company Ada.

TORONTO, Dec. 20, 2022 /PRNewswire/ -- Ada, the customer service automation company, today announced it is now leveraging technology from OpenAI, the AI research and deployment company responsible ...

Ada, a Canada-based startup that is setting out to help companies develop their own automated customer service tools, has raised CAD$19 million (USD$14 million) in a series A round of funding led ...

Ada today took the wraps off its $44M Series B that it hopes will allow the company to expand its offering of the company’s AI-powered customer service chatbot.

Ada says it already helps its customers – including well-known companies like Career Builder, Coinbase and Shopify - automate up to 70 percent of their interactions, and saves them "millions of ...