An AI Bot Is Running a Real Retail Store in San Francisco and Humans Work for It ...

Forbes contributors publish independent expert analyses and insights. I do mergers & acquisitions in retail/consumer and write about trends. At any retail trade show or conference, the exhibit floor ...

Evidence mounts that brick-and-mortar retail is in decline. Recent news from three of the nation’s largest retail chains seemed to confirm this: JC Penney announced the closure of 33 stores and the ...

Nikki Baird: Retailers were very focused on trying to create high-touch, high-value in-store experiences, not unlike today. However, at that time there was no consideration for integrated experiences.

Consumer demand for instant access to product information is driving developments around in-store technology. Ben & Jerry’s, 4food, The Home Depot and Motorola are a selection of companies introducing ...

Retail never really stands still, but every so often the industry hits a turning point where technology, consumer behavior and operational burden come together in a way that forces quick change.

Much has been said about retail’s recent transformation into a more data-driven, digital-first industry. Retailers and technology leaders have lauded the returns on digitalization initiatives, touting ...