Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach ...

Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, ...

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Optus and its contractors failed to “deal immediately” with warning signals, an independent review into the company’s ...

Greens senator Sarah Hanson-Young has slammed Optus’ “culture”, accusing it of putting “profits ahead of safety and its ...

An independent review sharply criticizes Optus management for avoidable failures and cultural shortcomings in a fatal ...

A technical failure at Optus on Sep 18 resulted in a disruption to emergency call services, which was linked to two deaths, ...

A damning independent review has found Optus lost effective control of its network operations after outsourcing critical work ...

Optus has promised to implement 21 recommendations from an independent review into the outage that has been linked to two ...

Vodafone’s $1.6bn investment to more than double its coverage in Australia will bring more choice and lower prices to the ...

Optus has completed a massive reorganisation of its network management operations that has seen hundreds of staff redeployed in a bid to boost service standards. The telco in recent weeks began ...