When companies hire new employees, it usually involves a lot of paperwork and checklists — from filling out and filing stacks of forms to completing logistics, such as ID badge, laptop and phone ...

On April 19, 2023, the California Court of Appeal held that an employer’s arbitration agreement was unenforceable because of unconscionable terms found in other documents provided to employees during ...

Sumsub has launched its Non-Doc Identity Verification solution to Canada, designed to streamline client onboarding while also ...

When done well, onboarding new clients can mark the beginning of a long-term, successful relationship. Done poorly, however, you’ll likely see clients jumping ship and finding yourself where you might ...

All employees working in the United States are required to complete the Form I-9, Employment Eligibility Verification. Employment is contingent upon the new hire submitting proof of their identity and ...

Completing onboarding and compliance checks is important, but it must not come at the expense of customer experience.