CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Just in time for Super Bowl Sunday, today Domino’s Pizza opened its ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

Facebook today announced its Discover tab for finding featured bots and brands will be rolled out to Messenger users in the United States in the coming days. The Discover tab breaks up these ...

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Sign with logo for Verizon, San Francisco, California, November 20, 2025. (Photo by Smith ...