The BBB cautions against giving "tech support" remote access to your computer. How the scam works and tips to spot a scam are addressed.

Retail shop for computer novices Computer owners can bring their devices to retail shops and receive help from tech experts. Shops are a great support option for people who have infrequent ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech ...

Kim Komando recommends rebooting your PC at least once a week. A reboot can help keep your PC running smoothly and fix peripheral and hardware issues.