Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions. (Elise Amendola / Associated Press) At one call center in the Philippines, ...

This story was produced by our colleagues at the BBC. The benefits and drawbacks of artificial intelligence are increasingly in the spotlight as AI creeps into more and more parts of our lives. One of ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I discuss the hot trend of being able to ...

LOS ANGELES--(BUSINESS WIRE)--Broadvoice | GoContact, a leading global customer experience technology provider, announced today the release of its latest AI-powered feature, Post-Call AI, for its ...

The real opportunity of AI is not in automating every task, but in using it to make sense of the data you already have.

The commission brings together experts, clinicians, patient advocates, and regulators to advise the MHRA on the AI regulation ...