Alaska Airline’s reason behind a passenger’s 8-hour demotion to economy.

For one passenger, the expectation of a more comfortable first-class experience quickly disintegrated after discovering their tray table was broken.

It’s a nice problem to have, I suppose: choosing which of the three different first-class seats you’d like to sit in on a long-haul flight. That’s the dilemma that will face the lucky cohort of ...